Cleaning Tips

Get the proper tools - There are special tools to use when cleaning hearing aids, like a wax pick and brush, which are designed to clear wax build-up at the end of the device where sound comes out. Large amounts of earwax can clog the microphone or receiver of a hearing aid, which can then create a static or feedback sound.

Follow a daily routine - It’s also a good idea to apply hair products such as sprays, gels or creams before putting on the hearing device. Additionally, any face washing should be done while the hearing aid is out to avoid any unwanted moisture or product from getting on the device.

Clean your device at the end of the day - It is generally advised to clean the device at the end of the day, since it will be removed for several hours. Cleaning wipes with chemicals or alcohol should be avoided when cleaning hearing aids as they could damage the device.

Keeping your hearing aids safe and functional in extreme temperatures

• Take out your hearing aids when exercising outside if it is raining or if the weather is extremely warm.

• At night, open the battery door to allow dry, fresh air to move through the hearing aid and relieve moisture.

• Keep your hearing aids in a protective case and out of direct sunlight when you are not wearing them.

• Avoid storing hearing aids in humid places such as in glove boxes, dashboards, or other environments where heat and moisture can build up.

• Remove your hearing aids before showering, swimming, or any activity in which you will or could be exposed to water.

• Sunscreen has oils that can damage hearing aids so apply lotions or sprays completely before putting on your hearing aids. Be sure that the sunscreen is fully rubbed in or dry before putting your hearing aids back on or the oils will seep into open seams and microphone ports or vents.